Refund Policy

If Premium Listing on Cleveland & Akron Home Services isn't right for you, we'll give you a full refund within 30 days of purchase · no questions asked. Your listing reverts to the free tier.

Email support@clevelandakronpros.com with:

• Your business name (as it appears on the listing)
• The email address you used at checkout
• The date of purchase

Refunds are processed within 5 business days back to the original payment method. Depending on your bank, it may take another 3-10 days to appear on your statement.

Premium subscriptions after day 30 are non-refundable for the current billing period. You may cancel at any time to prevent renewal · your Premium features remain active through the end of the paid period.

Sign in to your dashboard at clevelandakronpros.com/dashboard and click "Manage subscription". This opens the Stripe customer portal where you can cancel with one click.

Prefer email? Send us your cancellation request at support@clevelandakronpros.com and we'll handle it within 1 business day.

Please contact us first. We'll resolve any billing issue quickly. Chargebacks filed without first contacting us may result in permanent removal from the directory.

Email us any time at support@clevelandakronpros.com. We reply within 1 business day (usually much sooner).